The role-play gives brief illustrations of an experienced Varsity Coach encouraging a new Varsity Coach to using the following four styles of leadership:
Directing
Coaching
Supporting
Delegating
Presentation instructions: One instructor takes the role of the experienced Varsity Coach, another the role of the new Varsity Coach, and a third the role of the Varsity Scout. Make the role-playing as realistic as possible.
EXPERIENCED VARSITY COACH: 'A good Varsity Coach takes on a lot of different roles. Sometimes you're the director, sometimes you're the coach. Other times you're just there for support:'
NEW VARSITY COACH: 'Like a safety net.'
EXPERIENCED VARSITY COACH: 'And there are times when you just delegate, but not very often. New team captains are elected every six months-so there's always someone who needs a little more of your time:'
NEW VARSITY COACH: 'So, I should figure out the style that works for me and stick with it:'
EXPERIENCED VARSITY COACH: "Not even close. You choose the style that's right for the young man you're talking to. You direct when he is new to Varsity Scouting and literally doesn't know what to do next. But your goal has to be to move that team member to a coaching and supportive role as soon as possible. You can't continue to tell the young men what to do all the time-or they won't learn a thing.
"Let me put it another way:let's say we're talking about driving a car. If you're directing someone, you say, 'Put the key in the ignition and start the engine. Now put it in gear and go slowly forward, then turn to the right and ... '
"If you're coaching, though, you show him how to drive the car, then move to the passenger seat and let him try it while you watch and provide just enough guidance.
"If you're supporting, you let him know that you have full faith in his ability to drive by himself. You also let him know you'll be there if he needs help.
"Finally, if you're delegating, you tell him where to go and wave as he drives away:'
NEW VARSITY COACH: "OK. But how do I know when to do what?"
EXPERIENCED VARSITY COACH: "Let's look at some examples. We'll take directing first. Remember, this is a one way communication a kind of John Wayne style of leadership where you're telling the young man exactly what to do:'
NEW VARSITY COACH: "Billy, you and Justin need to go to the dining hall at exactly 4 o'clock to pick up our food for dinner:'
VARSITY Scout. "Will do:'
NEW VARSITY COACH: "Well, that was easy:'
EXPERIENCED VARSITY COACH: "Well, it's so easy that Varsity Coaches sometimes continue to direct their guys when they should be using coaching or supporting. You don't want to lead young men this way on a regular basis:'
NEW VARSITY COACH: "Now coaching that's like teaching, right?"
EXPERIENCED VARSITY COACH: "You're right. You typically demonstrate a skill to someone and tell him why you're doing it that way. Let him ask questions-and give him a chance to try the skill himself:'
NEW VARSITY COACH: (Demonstrating a square knot to a Varsity Scout) 'Then you pass the right end over and under the rope in your left hand an pull it snug:'
VARSITY Scout: "OK"
NEW VARSITY COACH: "Then you pass the rope in your left hand over and under the one in your right hand, and pull it snug again. You see how I did it?"
VARSITY Scout. "I think so:'
NEW VARSITY COACH: 'OK, now you try it.'
VARSITY Scout. "Am I doing it right?"
NEW VARSITY COACH: "Oh, yeah, that's great! Now try it again:'
EXPERIENCED VARSITY COACH: "When you're sure a young man knows how to do something, even though he's never actually done it himself, you supply the confidence. That's the difference between coaching and supporting:'
NEW VARSITY COACH: "Okay, Justin why don't you pick out a site and set up your tent?"
VARSITY Scout. "But, I've never done it by myself before:"
NEW VARSITY COACH: "Based on how well you did during our last campout, I really think you can do it on your own. If you get into a bind, I'll be over here with the new guys. Just let me know if you need me:'
EXPERIENCED VARSITY COACH: "When he sets up the tent correctly, don't forget to give him a compliment and recognize what's he's done. That encourages him to try new things the next time:'
NEW VARSITY COACH: "What if he doesn't do it right?"
EXPERIENCED VARSITY COACH: "Give him time to work out a solution on his own. If he's having real difficulty, you can go back into the coaching mode and give him some specific instruction. Keep encouraging him, though, all along the way:'
NEW VARSITY COACH: "Got it. Only one left-delegating. That should be pretty simple:'
EXPERIENCED VARSITY COACH: "Well, yes and no. The key to delegating is knowing when the young men are ready. They have to have enough experience that they aren't likely to fail:'
NEW VARSITY COACH: "So I just give them a task .. :'
EXPERIENCED VARSITY COACH: "And get out of their way. Let's see you do it:'
NEW VARSITY COACH: (To Varsity Scout) "A couple of the fellows seem to be having a hard time. I'd really appreciate it if you could give Ted and Carlos a hand learning how to tie a half hitch knot:'
VARSITY Scout. "No problem. Hey, guys...'
EXPERIENCED VARSITY COACH: "That's good. Even at the delegating level, though, don't forget the praise and encouragement. Everyone needs a little of that:'
NEW VARSITY COACH: "You know, I think you've taught me more than just how to communicate better with Varsity Scouts. You may have helped me be a better manager at work, too:'
EXPERIENCED VARSITY COACH: "That's right. Directing, coaching, supporting, and delegating skills will help you build leaders anywhere you are at. Varsity team meetings, at work, or at home with your kids: You're going to be a great Varsity Coach:'
NEW VARSITY COACH: "Hey, thanks. Say, you weren't using some of those same approaches to leadership just now, as you helped me learn about them, were you? Because whatever you were doing worked pretty well:'
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